Stop Renting Your Marketing.
Start Owning It.

1. Who We Are and What These Terms Cover

SuccessFlow is a program operated by Enovativ Inc. ("SuccessFlow", "we", "us", "our"), a company established in Quebec, Canada. These Terms of Service ("Terms") govern your use of this website, the booking of a consultation, and your enrolment in the SuccessFlow Build and Enable Program (the "Program"). By using this website, booking a call, or paying for the Program, you agree to these Terms. If you enrol on behalf of a company, you confirm you have authority to bind that company, and "you" and "Client" refer to that company.

Where you sign a separate written services agreement or invoice with us, that document and these Terms apply together. If they conflict, the signed agreement prevails.

2. Business Clients Only

The Program is designed for and sold exclusively to businesses. By enrolling, you represent and warrant that you are purchasing the Program for the purposes of a business you own or operate, and not for personal, family, or household purposes. You acknowledge that you are not a "consumer" within the meaning of the Quebec Consumer Protection Act (CQLR c. P-40.1) or any similar legislation, and that the Program is a commercial service contract between businesses. We rely on this representation in agreeing to work with you.

3. The Program

The Program is a hands-on consulting and coaching engagement delivered over approximately twelve (12) weeks. It includes weekly one-on-one coaching calls, the build-out of a marketing system inside your own business accounts, and training so that you or a member of your team can operate that system. The Program is built with you, not for you. It is not a course, a done-for-you agency service, or a guarantee of revenue.

The Program schedule starts on the date agreed at enrolment. Calls missed by the Client are not automatically rescheduled and are not refunded. We may reschedule a call with reasonable notice. If the Client stops participating, the Program is deemed delivered at the end of the scheduled twelve-week period.

4. Fees and Payment

Program fees are quoted on the consultation call and confirmed in writing. Fees are payable in full before the Program starts unless a payment plan is agreed in writing. A payment plan is a schedule for paying the full Program fee. It is not a subscription and it cannot be cancelled. Every instalment remains due on its date whether or not you continue to participate in the Program.

All fees are in Canadian dollars unless otherwise stated and are exclusive of applicable taxes (GST, QST, HST), which will be added. Late instalments accrue interest at 18% per year (1.5% per month) from the due date, and we may suspend the Program and the delivery guarantee until the account is current. You are responsible for any collection costs and reasonable legal fees we incur to recover unpaid amounts.

Third-party costs are not included in Program fees. This includes advertising spend on Meta, Google or any other platform, software subscriptions such as GoHighLevel, domain names, hosting, stock media, and equipment. These are paid by you directly to the provider.

5. No Refunds, No Cancellation

All payments are final. Once a payment is made, it is non-refundable, in whole or in part, for any reason, including change of mind, lack of time, change in business circumstances, dissatisfaction with results, or failure to attend calls or implement the work. This applies to deposits, full payments, and each instalment of a payment plan.

You acknowledge that the Program is a limited-enrolment service. When we accept you, we reserve one of a small number of monthly spots, decline other clients, and begin substantial preparatory work (audit, strategy, account setup, scripting) immediately after payment. The no-refund policy reflects that commitment and is a material term of the price you are quoted.

You agree not to initiate a chargeback or payment dispute for any amount properly charged under these Terms. Any amount reversed by a chargeback remains a debt owed to us.

Because the Program is sold only to businesses for commercial purposes, the cancellation, cooling-off and refund rights that the Quebec Consumer Protection Act grants to consumers, including those applicable to distance contracts and to contracts for instruction, training or personal development, do not apply to this agreement. To the extent any law is found to apply notwithstanding the above and grants a right that cannot be waived, that right applies only to the minimum extent required by that law.

6. Delivery Guarantee

We stand behind the work. At weeks 3, 6, 9 and 12 we check the Program's progress against the milestones set out in your written enrolment confirmation. If a milestone that is our responsibility has not been reached, we continue working with you at no additional charge until it is. That continued work is your sole and exclusive remedy under the guarantee.

The guarantee is a promise of continued effort, not a refund. It does not entitle you to any refund, credit, discount, or damages. The guarantee is conditional on the Client (a) attending the weekly calls, (b) implementing agreed tasks within the agreed timelines, (c) providing timely access to accounts, staff, information and approvals, (d) funding the agreed advertising budget, and (e) being current on all payments. If those conditions are not met, the guarantee is suspended for as long as they are unmet.

Milestones relate to the building and transfer of the marketing system. They are not promises of a specific number of leads, clients, views, or dollars of revenue. Marketing results depend on your market, your offer, your pricing, your sales process, your ad budget and your execution, all of which are outside our control.

7. No Guarantee of Results

Client results displayed on this website, including leads, views, subscribers and revenue figures, are real results from specific clients in specific circumstances. They are not typical, not a promise, and not a prediction of what you will achieve. You are responsible for your own business decisions and outcomes.

8. Client Responsibilities

You agree to attend the scheduled calls, complete agreed tasks, provide accurate information about your business, give us the access we need to your accounts and tools, respond to our requests within a reasonable time, and comply with the terms of every third-party platform used in the Program (including Meta, Google and GoHighLevel) and with all applicable advertising, privacy and anti-spam laws in the operation of your marketing.

9. Third-Party Platforms

The system we build runs on third-party platforms that you own and control in your own name. We do not control those platforms and are not responsible for their availability, pricing, policy changes, account suspensions, ad disapprovals, or data loss. Your use of them is governed by their own terms.

10. Intellectual Property

Upon full payment of all Program fees, the accounts, campaigns, content, funnels, automations and sequences built inside your business during the Program belong to you. Our methods, frameworks, templates, checklists, training materials, recordings and know-how remain the property of Enovativ Inc. You receive a non-exclusive, non-transferable licence to use them internally in your own business. You may not resell, share, publish, or use them to offer marketing services to others.

You grant us permission to reference you as a client and to describe the results achieved, unless you tell us in writing that you do not consent. We will not publish your confidential figures without your approval.

11. Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the purposes of the Program. This obligation survives the end of the Program for three (3) years.

12. Limitation of Liability

To the fullest extent permitted by law, our total liability to you for any claim arising out of or related to the Program, this website or these Terms, whether in contract, extra-contractual liability (including negligence), or otherwise, is limited to the total fees you actually paid to us in the six (6) months before the event giving rise to the claim. We are not liable for any loss of profits, revenue, business, goodwill or data, or for any indirect, incidental, special or consequential loss, even if advised of the possibility. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You will indemnify and hold harmless Enovativ Inc., its directors, employees and contractors from any claim, loss or expense (including reasonable legal fees) arising from your business, your products or services, your advertising claims, your breach of these Terms, or your breach of any law or third-party platform policy.

14. Suspension and Termination

We may suspend or terminate the Program without refund if you fail to pay when due, breach these Terms, act abusively toward our team, or ask us to do anything unlawful or contrary to platform policies. You may stop participating at any time, but doing so does not cancel the agreement, does not release you from remaining payments, and does not entitle you to a refund.

15. Governing Law and Disputes

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any dispute will be submitted to the exclusive jurisdiction of the courts of the Province of Quebec, judicial district of Montreal. Before starting any proceeding, the parties agree to attempt in good faith to resolve the dispute through direct discussion for at least thirty (30) days.

16. Language

A French version of these Terms is available on request. The parties confirm that they have been given the opportunity to review the French version and expressly request that these Terms and all related documents be drawn up in English. Les parties confirment avoir eu la possibilité de consulter la version française des présentes conditions et demandent expressément que celles-ci et tous les documents connexes soient rédigés en anglais.

17. General

These Terms, together with your enrolment confirmation and any signed agreement, are the entire agreement between us and replace all prior discussions. If any provision is found unenforceable, the rest remains in effect and the provision is enforced to the maximum extent permitted. Our failure to enforce a right is not a waiver of it. You may not assign this agreement without our written consent. We may update these Terms for future clients by posting a new version on this website. The version in force when you enrol governs your Program.

18. Contact

Enovativ Inc. (SuccessFlow), Quebec, Canada. Email: [email protected]

1. Who Is Responsible for Your Information

This Privacy Policy explains how Enovativ Inc., operating the SuccessFlow program ("SuccessFlow", "we", "us"), collects, uses, shares and protects personal information through this website, our consultation booking process, and the delivery of our Program. We are subject to the Quebec Act respecting the protection of personal information in the private sector (as amended by Law 25), the Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada's Anti-Spam Legislation (CASL).

The person in charge of the protection of personal information at Enovativ Inc. is Zackary Berthiaume. You can reach them at [email protected].

2. What We Collect

Information you give us. When you book a consultation, submit a form, email us, or message us on social media, we collect what you provide: your name, email address, phone number, company name, website, role, approximate monthly revenue, your current marketing situation, and the content of your messages. When you enrol in the Program, we also collect billing details, the business information needed to build your marketing system, and notes from our calls.

Information collected automatically. When you visit this website we and our service providers may collect your IP address, device and browser type, pages viewed, referring site, and interactions with the site, using cookies, pixels and similar technologies (see section 7).

Payment information. Payments are processed by a third-party payment processor. We do not store full card numbers on our systems.

3. How We Use Your Information

We use personal information to:

• Respond to your inquiry, schedule and conduct your consultation, and follow up with you afterward by email, phone, or text message about the Program and your consultation.
• Deliver the Program, communicate with you about your calls and deliverables, and provide support.
• Invoice you, process payments, and collect amounts owed.
• Send you our newsletter, educational content, program updates and offers, where you have consented or where we are otherwise permitted by law.
• Understand how our website and marketing perform, and improve them.
• Comply with legal obligations, enforce our Terms of Service, and protect our rights.

4. Consent and Marketing Communications

When you book a consultation or submit a form, you consent to us contacting you by email, phone and text message about your request, your consultation, and the Program. Under CASL, an inquiry or an existing business relationship also allows us to send you commercial electronic messages for the period permitted by that law.

By subscribing to our newsletter, or by checking a consent box on one of our forms, you give express consent to receive our marketing emails. Every marketing email we send identifies us and includes an unsubscribe link. You can withdraw your consent at any time by using that link or by contacting us, and we will stop within ten (10) business days. Withdrawing consent to marketing does not affect messages we need to send you about a consultation you booked or a Program you are enrolled in.

5. Who We Share Information With

We do not sell, rent, trade or share your personal information with other businesses for their own marketing purposes. We share personal information only:

• With service providers that process it on our behalf and under our instructions, such as our scheduling tool (Calendly), our CRM and email platform (GoHighLevel), our payment processor, our email and cloud storage providers, and analytics and advertising platforms. These providers are bound by contract to protect your information and to use it only to provide services to us.
• When required by law, such as to respond to a court order, a lawful request from a public authority, or to protect our rights, property or safety or those of others.
• In a business transaction, such as a merger, acquisition or sale of assets, in which case your information may be transferred to the successor, subject to this Policy.

6. Storage Outside Quebec

Some of our service providers store or process information on servers located outside Quebec, including in other Canadian provinces and the United States. Before transferring personal information outside Quebec we assess the protection it will receive, and we use contractual measures to require an adequate level of protection. Information stored abroad may be accessible to the authorities of that jurisdiction under its laws.

7. Cookies, Analytics and Advertising Pixels

This website may use cookies and similar technologies, including analytics tools and advertising pixels from platforms such as Meta and Google, to measure traffic, understand how visitors use the site, and show relevant ads to people who have visited it. These technologies may collect your IP address and browsing activity on this site. You can control cookies through your browser settings and opt out of interest-based advertising through the settings of those platforms. Disabling cookies may affect some features of the site.

8. Retention

We keep personal information only as long as needed for the purposes described above, and then for the period required by law (for example, accounting and tax records are kept for at least seven years). Inquiry information for people who do not become clients is kept for up to twenty-four (24) months from our last contact, unless you ask us to delete it sooner. When information is no longer needed, we destroy it or anonymize it.

9. Security

We use reasonable physical, technical and organizational safeguards appropriate to the sensitivity of the information, including access controls, password protection and encrypted connections. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Confidentiality Incidents

If a confidentiality incident involving your personal information presents a risk of serious injury, we will notify you and the Commission d'accès à l'information du Québec as required by law, and we will take reasonable steps to reduce the risk of harm.

11. Your Rights

Subject to applicable law, you have the right to access the personal information we hold about you, to have it corrected if it is inaccurate or incomplete, to withdraw your consent to its use or disclosure, to ask that it no longer be disseminated, and to receive a copy of computerized information you provided to us in a structured, commonly used format. To exercise these rights, contact the person in charge listed in section 1. We will respond within thirty (30) days. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.

12. Automated Decisions and Profiling

We do not make decisions about you based solely on automated processing. Advertising platforms we use may build audiences based on your activity on this site; you can opt out through those platforms as described in section 7.

13. Minors

This website and the Program are intended for business owners and are not directed at persons under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it.

14. Changes to This Policy

We may update this Policy from time to time. The "last updated" date at the top shows when it was last revised. Material changes will be posted on this page, and where required by law we will seek your consent.

15. Contact

Enovativ Inc. (SuccessFlow), Quebec, Canada. Person in charge of the protection of personal information: Zackary Berthiaume. Email: [email protected]